Thursday, September 03, 2009

Peer valuations... http://www.surfkeppler.de/ part II

Over the few years that I've been writing this blog, I have also been (ir)regularly paying attention what brings visitors here... One of the top "topics/words" has been the writing about my first order from Surf Keppler http://www.surfkeppler.de/(which was a success). I believe it values quite a bit (more than eBay ratings?) when some nobody from somewhere writes without any "ROI" that he got what he ordered in good shape and in time (especially when the process requires a rather large advance payment with no real guarantee of delivery) - it's just sort of convincing to hear that it worked for somebody.
Well and update for those who end up here looking for http://www.surfkeppler.de/ peer valuation... I did another order this summer (a new NS Silver mast, new NS boom, F2 stoke board, boardbag, North Power-XT 42 extension, extra fin, mastfoot, ...). All started well and the price was really great. It was so great that I actually double checked it over the email. I got confirmed that yep that is the price, and that the shipping is free too. Great! However, when they were shipping the gear I got emailed that "uups the boom was not priced and they either need to charge more for the price of the boom (good price I have to admit) or the cancel the shipment and return the money."
Well I paid more.
Shipment arrived fast. The gear was in perfect shape again except mast foot was missing (and to be honest the NS Power XT extension had few rather large scratches and does not really work as well as my earlier one (this one does not derig decently)). Missing mastfoot came fast over the email straight to the summer cottage.
So overall pretty good still...
First 2006 shipment: 10
Second 2009 shipment: 8.5

... and I will most likely buy again from them, but have to pay attention a bit more to deal making.

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Say No - it is great

"No thanks. Not interested." - what a wonderful & respectful response! Good straight forward fast "No" keeps thin...