Tuesday, December 14, 2010

Loyal Amex customer .... propably no more

An American Express loyal customer for quite some time, paying 170€ per year for this, and channeling pretty much all spending through Amex.

So far just a “bit” pissed off for receiving now and then an offer to join Amex for free/extra points. Just bad CRM?

Now seeing where/how Amex uses the profits…. I will be an ex customer as of 3/2011.

Posted via email from Tuomo's random thoughts and pictures

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